Right now your customers are emailing, WhatsApp-ing, and chatting you across six different screens — and the ones you miss don’t complain. They just leave. Product Evolve pulls every channel into one inbox, auto-routes each ticket to the right agent, and hits every SLA so nothing — and no one — slips through.
No credit card. Ever. Live in minutes, not months
Monitor shows DOWN but site is up
Aakar Foods
Inverter readings missing since Tue
Globex
How do I add a status page?
Maple Retail
CNC machine #4 vibration alert
Devika Rao
The teams below stopped firefighting their inbox — so can you
Ditch the patchwork of inboxes, spreadsheets, and half-working bots. One platform does it all — and it scales the day you blow up.
Email, web chat, WhatsApp, portal, API — every message your customers send lands in one threaded view, their full history right beside it. No more “let me check another tab.”
Rules, canned replies, and business-hours SLAs fire on time, every time — so your agents stop copy-pasting and no deadline ever slips past you again.
Round-robin and load-based routing hand each conversation to whoever should own it. No cherry-picking, no orphaned tickets, no “wait, who’s got this?”
Live dashboards, scheduled reports, and one-click exports surface your response times, SLA health, and worst bottlenecks — before they turn into a crisis.
Two-way sync with the tools you already live in — starting with StrikeOff. Flip it on, map it once, and your tickets and tasks stay in perfect lockstep. No code.
Unlimited brands and departments, each with its own branding and airtight data isolation. Go from one desk to a hundred without ever re-platforming.
Monitor shows DOWN but site is up
Aakar Foods
Inverter readings missing since Tue
Globex
How do I add a status page?
Maple Retail
CNC machine #4 vibration alert
Devika Rao
Email, chat, WhatsApp, portal — it all merges into a single conversation. Your agents see everything that ever happened, internal notes stay private, and every reply goes back out on the exact channel the customer used. They feel heard. You look flawless.
Five ways in, one inbox out. Switch each one on in minutes — not a migration in sight.
Parsing, threading, and auto-replies that just work.
Wati-powered and 24-hour-window smart.
Drop-in chat — paste one snippet, done.
Branded self-service with magic-link login.
Create tickets and hand off sessions from your apps.
Connectors stay off until you want them. Map each department once, and tickets sync both ways on their own — status and priority always in lockstep. StrikeOff is live now; more land soon. Set it up in minutes, then forget about it forever.
New tickets in mapped departments become tasks automatically.
Not bolted on after a breach — every query is tenant-scoped, every secret encrypted, every change logged. Finally, sleep at night.
Every query is scoped to its tenant and guarded by a merge-blocking isolation suite. No cross-tenant leaks, ever.
Owner, admin, and agent roles with a fine-grained permission model and department-level scoping.
Email OTP, recovery codes, and sliding sessions — with rate limiting on every sensitive path.
Integration and connector secrets are sealed with AES-256-GCM; API keys are hashed, shown once.
A persistent event log records every status change, assignment, and message for full traceability.
HMAC-signed delivery with retries and dead-letter handling, plus a versioned REST API and handoff JWTs.
“We moved five products onto one desk in a single weekend. SLAs stopped slipping, routing runs itself, and my team went from six screens to one. I should have switched a year ago.”
Head of Support
Uptime Linked
Don’t make them wait. Spin up your desk in minutes, bring every channel, invite your team, and start resolving — multi-tenant from the very first ticket. Free to start, no card required.